You can report cyber crime and fraud to Report Fraud any time of the day or night using our online reporting tool. Reporting online is quick and easy. The tool will guide you through simple questions to identify what has happened and our advisors are available twenty four hours to give you help and advice if you need it.

When reporting online you will be given the option to register, login to an existing account or continue as a guest.

By registering you will be able to:

  • Save and resume a partially completed report
  • Track progress of your report
  • Add information to your report
  • Call us to discuss your report
  • Receive an update by email
  • If you continue as a guest you will only be able to receive updates by email or post.

You can also report to us by calling 0300 123 2040 Monday to Friday 8am - 8pm. If you are calling from abroad please call +44 300 123 2040.

Reporting fraud to other organisations

If your report relates to any of the below, please follow the links to report it to the correct organisation.

  • Theft of a vehicle
  • Suspicious online behaviour with or towards a child
  • Online hate or bullying crime, material or messages
  • Counterfeit medicine or medical devices available to purchase online
  • Business or personal tax fraud or a related HMRC (Her Majesty's Revenue and Customs) matter
  • Benefit fraud
  • Crimes relating to immigration

Reporting a live cyber attack 24/7

If you are a business, charity or other organisation which is currently suffering a live cyber attack (in progress), please call 0300 123 2040 immediately. This service is available 24 hours a day, 7 days a week. Please note, if you are member of the public you must call to report through our core opening hours.

Reporting a cybersecurity incident

When you suffer a cyber-attack, or a related cybersecurity incident and you are a business, you might need to report it to the Information Commissioner's office (ICO). Under the new General Data Protection Regulation (GDPR) rules, from the 25th May 2018 it is mandatory that you also report data breaches to the ICO within 72 hours.

For information on how and when to report a cybersecurity incident, visit the ICO website.

How to report suspicious activity Find out how to report scam emails quickly and easily.

What do we do with information reports?

In some cases, the police and other law enforcement agencies may want to contact you for further details, so it’s important that you provide your correct contact details and keep any relevant information about the crime.

Although the police cannot investigate every report individually, the information you provide will assist them. The police use your information to build up intelligence about fraud, which includes who is committing what fraud and against whom. This contributes to making the UK a more hostile place for fraudsters to operate in and helps to keep other potential victims safe.

When you tell Report Fraud about your crime, you can also choose to have your details passed on to Victim Support, a national charity that helps those affected by crime. If you take up this option, you will then be contacted by someone from the charity and offered free and confidential emotional support and practical help.

Information reports explained

All information reports are passed onto the police.

Information reports don’t get investigated but they do help the police understand the scale of criminal activity and assist us to determine what type of crime people are most likely to fall victim to.

How do I create an information report?

When reporting to us online or via the contact centre, we will ask you a series simple questions that will determine whether or not we’ll record your report as information.

Why contact Report Fraud?

Reporting cyber crime and fraud to Report Fraud ensures that the correct crime reporting procedures are followed. We pass on all fraud cases to Crime Services, which is overseen by the police force that leads on fraud for the UK – the City of London Police. Making a crime report to Report Fraud also means that you will receive a crime reference number.

Fraud is a serious crime. Sometimes people choose not to report fraud because they are embarrassed. Remember that fraud is a crime and that fraudsters will constantly reinvent themselves to find new ways of tricking people. Anyone could be a victim.

Some people also think that fraud is a victimless crime, or that it’s not as serious as other crimes. This is not true. Fraudsters are often part of serious organised criminal gangs, who use the money to fund other crimes such as human trafficking, illegal firearms trade and terrorism.